Noise cancelling
Cynthia Edwards
I would like to have my client's background noise and my background noise cancelled better like Zoom is able to do.
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John Swinnie
Merged in a post:
Background noise cancelation
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Genes Opokua
John Swinnie
Merged in a post:
Sound filtering
Priscilla Medders
I was using headphones but the sound of my typing still came through my client's computer and I could hear it playing back. Have never noticed that with zoom. Otherwise, I thought the quality of the video was better and more consistent than zoom. Thank you!
John Swinnie
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Noise canceling
Vanessa Ruvalcaba
cancel background noise for loud typing or mouse clicking
John Swinnie
Merged in a post:
Ambient sound masking
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Marjolaine Massé
In-app option to mask ambient sound for the client. Working from home sometimes means that neighbors have music playing loudly, renovations are going on, etc. It would be great to have a secure, in-app way to mask the sound so the client is not bothered by it as they are sharing their difficult experiences in therapy. I don't know how secure it would be to add an outside app.
John Swinnie
Merged in a post:
background noise cancelling option for providers
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Amanda McDonald
telehealth appointments can be disrupted by background sounds at home or in the office.
John Swinnie
Thank you for this feedback! We do have some built in noise cancellation and browsers are continually making updates trying to improve it on their side as well. Unfortunately, we are experiencing more echo related problems caused by the browser's (Chrome, Safari, Firefox, etc) noise cancellation right now, but hopefully we can find the sweet spot for you in the near future.
John Swinnie
Merged in a post:
A way to block out background noise
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Kim Lampson
I have a dog that barks sometimes and I can block out the sound with zoom or teams - I would like to be able to do that when using doxy-thank you!
Cullen Kavanagh
As a workaround, we have seen success with people using existing products on the market, such as Krisp.ai or the newer native feature on Apple products for voice isolation (see screenshot).