Add an on-screen timer/clock
research & development
Jonathan Wagner
I would like to have a clock or timer that could display to the patient and myself during the session since they will often wait until the end of the session to get to what's really on their mind.
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Bryan Zitzman
Thank you for this request! There was some good discussion about this topic in our old forum. Some of our customers were very much opposed to the idea, and others really liked it. Given that this continues to appeal to many of you, we will definitely be looking into this. In the end, it will likely be an optional feature that you can choose to use or not.
Although we have a number of other improvements that we are focused on right now, we hope to be able to look further into this later this year. When we do, I will likely be reaching out here to ask for volunteers to meet with me so I can fully understand the pain points that you are hoping this feature will solve. So stay tuned and feel free to offer any additional details about this feature request! Remember to focus on the problems you are trying to solve, or the jobs you are hoping to accomplish with the timer.
John Swinnie
John Swinnie
John Swinnie
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Bryan Zitzman
I'm happy to announce that we are doing research on this topic and would love more customer feedback. If you'd like to help influence this feature and would be willing to spend 30 minutes looking at a rough prototype, please find some time on my calendar for a 30 minute interview.
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Bryan Zitzman
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Bryan Zitzman
Hi Kate, thank you for your suggestion. The main challenge we would have here is that we have no way of knowing when there is 5 minutes left in your appointment, given that we do not know the length of a session. Even if we know the length of the appointment, if it happens to start late, or if you have to stop and restart the call for some reason, it will throw off the timing.
That said, we are investigating the option of having a timer that providers can make use of. This could likely achieve the same outcome. Here is the discussion on that topic: https://feedback.doxy.me/admin/feedback/improvements/p/add-an-on-screen-timerclock?boards=improvements
If it makes sense, I could merge your request with that one so that you get notified of any updates on the timer approach.
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Bryan Zitzman
Kate DAnvers: Excellent. Will do. Would you be interested in taking a look at a test version of this to give feedback? If so, feel free to find some time on my calendar that works best for you. We likely wouldn't need the full 30 minutes unless you would like to discuss other feedback. Here's my Calendly link: https://calendly.com/bryan-zitzman/general
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Bryan Zitzman
research & development
John Swinnie
John Swinnie
B
Bryan Zitzman
Thank you for this request! There was some good discussion about this topic in our old forum. Some of our customers were very much opposed to the idea, and others really liked it. Given that this continues to appeal to many of you, we will definitely be looking into this. In the end, it will likely be an optional feature that you can choose to use or not.
Although we have a number of other improvements that we are focused on right now, we hope to be able to look further into this later this year. When we do, I will likely be reaching out here to ask for volunteers to meet with me so I can fully understand the pain points that you are hoping this feature will solve. So stay tuned and feel free to offer any additional details about this feature request! Remember to focus on the problems you are trying to solve, or the jobs you are hoping to accomplish with the timer.
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