Dreadful support - utterly unprofessional
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E
Edward Lambro
I am livid with doxy. Support, chat, lack of support phone number is unacceptable. Recent problem not help whatever. Button on change password page did not work. Tied up my work day. Never had a problem with DOXY - will NEVER recommend this site to a colleague again. Shame on you.
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Product Team
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Product Team
Hi Edward,
I’m really sorry for the frustration you’ve experienced—we completely understand how important your time is, and we regret that this issue disrupted your workday.
Someone from our support team will be reaching out to you shortly to assist with the password issue and make sure everything is resolved as quickly as possible.
We appreciate your past support and hope we can work toward making things right. Please let us know if there’s anything else you need in the meantime.