Improve Virtual Background Edge Detection
general availability
r
rrfallig@gmail.com
"blur" does not create outline flickering of therapist the way the image backgrounds do. Can you improve the image backgrounds or create a complete and total background blurring so that the flickering that occurs with the picture backgrounds isn't there?
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Product Team
general availability
Thank you for your feedback! We understand how distracting the flickering around the edges can be when using image backgrounds.
We’ve updated our platform to improve virtual background edge detection, which should reduce flickering and create a smoother visual experience—especially when using image backgrounds.
Please let us know if you’re still seeing issues after this update—we’re here to help!
Product Team
general availability
Thank you for your feedback! We understand how distracting the flickering around the edges can be when using image backgrounds.
We’ve updated our platform to improve virtual background edge detection, which should reduce flickering and create a smoother visual experience—especially when using image backgrounds.
Please let us know if you’re still seeing issues after this update—we’re here to help!
Canny AI
Merged in a post:
When I try using the virtual background, my image looks more fluid and moves.. very creepy looking.
E
Emmaline Matthews
Canny AI
Merged in a post:
Background
G
Gwendolyn Montes Shinault
Better, more stable virtual backgrounds. The blur features blur, but not enough. The others are barely hanging on as well. Thank you.
B
Bryan Zitzman
under review
John Swinnie
Merged in a post:
add to background options
Cyncha Dato
Not sure what color would do it, but I have dark hair and wear darker clothing is there a background option you can have that helps it to "blend" better and not be so obvious, if I turn slightly then it feels like I lose part of myself
John Swinnie
Merged in a post:
Better camera features
I
Ingrid Jimenez
when using a background do not blend the person's image to the background as this is distracting, also improve the quality of the image
John Swinnie
Merged in a post:
Backgrounds
Sabrina Johnson
Improvement of your backgrounds. While the selection is good, any slight movement causes the backgrounds to distort/glitch no matter what browser I use. They are terrible compared to other platforms and nothing I have tried makes it stop.
John Swinnie
Merged in a post:
Virtual background
Lee Marsh
Hi - love the virtual background options but I flicker and image is blurred on edges. Any suggestions for sorting this out or is there something that can be sorted your end. Thanks :)
John Swinnie
Merged in a post:
A virtual background that works.
L
Leslie Hatcher
When we use your backgrounds, our images break up and pixelate. Not usable for our practice.
John Swinnie
Merged in a post:
Too much background interference with movement on virtual background
Rebecca Truax
Use virtual background with minimal black outlining of head on movement.
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