"Return to Dashboard"
general availability
J
Jin Ho
There is no purpose to the 'return to dashboard' button. Please have the window return directly to the dashboard after a call by default
Anything to maximize efficiency and minimize redundancies is a good thing , even if it's reducing by 1 additional click
Log In
Product Team
general availability
I understand how this extra step can feel tedious, and I appreciate you sharing your feedback.
A new feature is coming soon that will utilize this screen for downloading call transcriptions (once that feature is released). In the meantime you can download the chat history through that screen. Our goal is to maintain a consistent experience for all calls, but we hear your concerns about efficiency and will continue looking for ways to streamline the workflow.
Thank you for your input—it truly helps us improve doxy.me! Let us know if there’s anything else we can do to enhance your experience. 😊
Product Team
general availability
I understand how this extra step can feel tedious, and I appreciate you sharing your feedback.
A new feature is coming soon that will utilize this screen for downloading call transcriptions (once that feature is released). In the meantime you can download the chat history through that screen. Our goal is to maintain a consistent experience for all calls, but we hear your concerns about efficiency and will continue looking for ways to streamline the workflow.
Thank you for your input—it truly helps us improve doxy.me! Let us know if there’s anything else we can do to enhance your experience. 😊
Product Team
Merged in a post:
When a call ends the screen should immediatly go back to the dashboard rather than having to click a button first to go back.
C
Carolyn Seburn
Product Team
Merged in a post:
When video call ends...
Ari Abernathy
It should take you right back to the dashboard. There is no reason to have me click a button to get back to dashboard to see the next patient after a call ends.
Product Team
Merged in a post:
Please remove the Continue to dashboard screen.
B
Brett Robinson
Even without the Quality rating nag, requiring a click on the Continue to dashboard button is a wasted step and needlessly blocks seeing if people are in the waiting room if it is not clicked right away. If people want to save a chat record that should be an option in the chat itself, not here after EVERY visit.
Product Team
Merged in a post:
"Your call has ended" with a command required to return to dashboard SUPER annoying...if we are running behind or end late we need immediate auto return to dashboard to see waiting room....honestly who thought that up?
D
Daniel Geller
above
Product Team
Merged in a post:
too many clicks
D
Douglas Berv
remove "click to return to dashboard". it is redundant. thank you.
Product Team
Hello Douglas,
I understand how this extra step can feel tedious, and I appreciate you sharing your feedback.
A new feature is coming soon that will utilize this screen for downloading call transcriptions (once that feature is released). In the meantime you can download the chat history through that screen. Our goal is to maintain a consistent experience for all calls, but we hear your concerns about efficiency and will continue looking for ways to streamline the workflow.
Thank you for your input—it truly helps us improve doxy.me! Let us know if there’s anything else we can do to enhance your experience. 😊
A
Aneesh Kulkarni
Hello Jin Ho,
Thank you for your feedback! We completely understand the need to maximize efficiency and minimize redundancies, and we appreciate you sharing your thoughts.
The "Return to Dashboard" button was kept so that after a call, you have the option to download chat history from that screen. Additionally, in the future, we plan to post the call transcript there once that feature is released.
That’s why we’ve included this screen, but we truly appreciate your input and will continue refining the experience to make it as seamless as possible! Let us know if there’s anything else we can do to improve your workflow.
Product Team
Hi Daniel - I appreciate your feedback! Thank you for sharing that the call end page isn't your cup of tea. The reason we have this page is for things like downloading any chat history, appointment transcriptions (coming soon!), and call quality ratings.
I'll bring this to the development team to see if we can find a solution. Please keep your feedback coming! Thank you!